Return Policy

At Jasmine Moon Wellness, we want you to be happy with your purchase.We are so confident in our exceptional work, we offer free return within 30 days of your delivery.To initiate a return, email us at info@jasminemoonwellness.com or call us at 800-607-0450 and we will get back to you with instructions on how to return your item(s). We will issue you a refund or exchange once we have received the items.

Orders that have already been processed for shipment or already in transit are not eligible for a refund / cancellation until received. Once shipment is received, please contact us for the return instructions. Items that show signs of wear or have been altered, resized, or damaged cannot be accepted for return.  

Shipping Fees: Original Shipping fee will be subtracted from the total order amount. Please allow 7-10 business days for return processing and shipping.Once we approve the return, we will process the refund immediately. Please note that the refund may take up to 2  weeks to be credited to your card for the Debit/Credit card payment or 3-5 business days for PayPal payment.